Have Questions?

1. How fast can I get my trip planned?

Very fast! Once you contact us, we’ll talk to understand what you want. Then we’ll send you a plan. If you’re happy with it, we can book everything quickly. If you’re in a rush, just tell us — we’ll speed things up for you.

2. Are the sample itineraries fixed?

Not at all. What you see on our website or brochures are just ideas. We make every trip from scratch. Once we know what you like, we’ll change everything to suit your needs — where you stay, what you see, how long you stay, and more.

3. Do you plan trips for families with kids?

Yes, we do. We know what kids need to stay happy — safe places, fun activities, and enough time to rest. We’ll plan the trip so that both kids and parents enjoy the holiday.

4. Can I travel privately or will I join a group?

That’s completely your choice. If you like to meet other travelers, you can join a group. But if you want a private trip with just your family or friends, we can plan that too.

5. Is it expensive to book through C.T. Lanka Travel Agent?

Not at all. We work with trusted local partners and always look for the best value. You’ll get a fair price, and we’ll be honest about all costs — no hidden charges.

6. Can I change my itinerary after booking?

Yes, if it’s early enough and bookings allow it. We’re flexible and understand that plans can change. We’ll try our best to help with updates or adjustments.

7. What if I have special needs or dietary requirements?

No problem. Whether it’s food allergies, mobility needs, or anything else, just let us know before the trip. We’ll make sure everything is arranged to keep you safe and comfortable.

8. Do I need a visa to visit Sri Lanka? Can you help with that?

Most visitors need a visa, but the process is simple. Yes, we can guide you step-by-step and even help you apply if needed.

9. What kind of transport will I use during the trip?

We use clean, air-conditioned vehicles with experienced drivers. If your plan includes train rides, tuk-tuk rides, or domestic flights, we’ll include those too — all safe and pre-arranged.

10. Do I get a guide during the trip?

Yes, you can have a professional guide who speaks your language. They’ll help you understand the culture, nature, and history of the places you visit. If you prefer to explore on your own, that’s okay too.

11. Is Sri Lanka safe for tourists?

Yes, Sri Lanka is very tourist-friendly. We only work with trusted hotels, drivers, and guides. Your safety is our top concern, and we are always available during your trip if you need help.

12. How do I pay for the trip?

We accept payments through bank transfer or credit card. A deposit is usually needed to confirm your trip, and the rest can be paid before you arrive. We’ll give you clear payment steps with no confusion.

13. What happens if something goes wrong during the trip?

We’re always just one phone call or message away. Whether it’s a delay, health issue, or any concern, we’re here to help, anytime. We don’t disappear once your trip starts — we’re with you till the end.

14. Can I get travel insurance through you?

We don’t sell travel insurance directly, but we strongly recommend getting one. If you need help choosing a good insurance plan, we can suggest reliable options.

15. Why should I book with C.T. Lanka Travel Agent?

Because we care. We don’t give you a ready-made package — we listen, we plan with heart, and we stay with you from start to finish. You’ll feel like you’re travelling with a friend, not just a company.